Water damage escalates within hours. Whether from a burst pipe, appliance failure, roof leak, or flooding, Flood Doctor provides professional water damage restoration across London — carried out by BDMA Senior Technicians, the UK’s highest qualification in damage management.
We respond within an hour • Available 24/7
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From the moment we arrive to the point your property is certified dry and safe — here is exactly what we deliver.
We assess the property for electrical hazards, structural instability, and contamination risk on arrival. We advise whether the property can be occupied during works and put safety measures in place before anything else begins.
We deploy industrial extraction equipment to remove standing water rapidly — far beyond what any domestic equipment can achieve. The faster the extraction, the less moisture absorbs into the building fabric, and the lower the overall cost of restoration.
Where floodwater is contaminated — from drains, sewers, or external sources — we treat all affected surfaces with approved biocidal agents, eliminating pathogens and making the property safe before drying begins.
We install professional drying equipment across all affected areas: refrigerant and desiccant dehumidifiers, axial air movers, and floor drying mats. The programme runs until every material reaches its target moisture content, verified by calibrated readings throughout.
Our BDMA Senior Technicians monitor moisture levels throughout and produce a final survey confirming the property is dry. A formal drying certificate is issued on completion — required by most insurers before reinstatement begins.
A structured, proven process — from emergency response to drying certificate.
For emergency call-outs across London, we aim to be with you within 2 hours of your call. Every hour of delay allows moisture to travel further into building materials. Call us before you attempt DIY drying.
Our BDMA Senior Technicians carry out a full moisture survey using thermal imaging cameras and calibrated moisture metres. We map every affected area, identify hidden moisture paths, and produce a written report with formal remediation recommendations. We offer four types of survey: non-invasive, invasive, Part 35 (for legal proceedings), and drone surveys. Surveys from £390 + VAT.
We install professional-grade drying equipment sized to your property and damage type: refrigerant and desiccant dehumidifiers, axial air movers, and negative pressure containment where required. All equipment is monitored and adjusted throughout.
We return at agreed intervals to record moisture readings and adjust equipment. Once materials reach their target moisture content, we carry out a final inspection and issue a drying certificate confirming the property is dry and safe.
We are a London-based specialist team — not a franchise or national operation. When you call, you speak to a qualified technician, not a call handler.
Rated 4.4 / 5 on Google • Based on 25 reviews
"I contacted Flood Doctor because I was not confident that a dehumidifier had dried the insulation below the screed floor in our garage conversion following a large hot water leak. Lukasz did the survey which was really thorough. He also headed the team who removed the mould hidden behind skirting board and plasterboard walls and treated everywhere to stop it returning, then thoroughly dried everywhere over 2 weeks. All very good listeners, great communications and really pleasant people. Extremely highly recommended."
"We have used Flood Doctor on a few occasions and always been happy with their service and prices. Most recently we had a need to use them when we had several apartments in one block affected by an escape of water. Once the problem was sorted, they attended rapidly to clean up, move furniture, arrange the boxing up of personal effects and install drying equipment. All done with very little disruption given the amount of units affected."
"Flood Doctor repaired my property and they did a professional job. I would highly recommend their service."
We respond to all types of water damage in residential and commercial properties across London.
A selection of water damage restoration projects carried out by our team across London.
We cover all London boroughs and the surrounding South East. Call to confirm coverage in your specific area.
Within 1–2 hours, water begins absorbing into porous materials. Within 24–48 hours, mould spores can begin to germinate in wet conditions. Structural materials like timber and plasterboard begin to degrade within days. Immediate professional response significantly reduces the total cost of restoration.
Most home and commercial insurance policies cover sudden and accidental water damage. They typically do not cover gradual leaks or damage caused by lack of maintenance. Our survey report provides the technical evidence your insurer needs to process your claim.
In most cases, no. Our equipment is designed to operate in occupied properties. We will advise on any specific rooms or areas that should be vacated during the drying programme.
Typically 3–10 days depending on the volume of water, materials affected, and ambient conditions. We provide a programme estimate after the initial survey.
A formal document confirming that all affected materials have been dried to their target moisture content. Required by most insurers before reinstatement work begins.
Call Flood Doctor now — available 24 hours, 7 days a week. Every hour of delay allows moisture to travel further into building materials.
📞 Call 0208 528 3311 Request a Callback