The Flood Doctor provides a fast response service to sewage spills for customers (Domestic and Commercial). Sewage spills can have disastrous effects on your health and building. So regardless of the volume of sewage, it is important to act fast to limit the damage. We can have a technician onsite within hours of you contacting us. We carry out a full sewage cleaning service which includes extraction and decontamination, giving you peace of mind that your building is hygienic and safe to return to.
We have invested in the EnSURE™ Touch rapid surface hygiene ATP meter. This kit helps to validate our cleaning/disinfection processes and to make sure that the affected areas have been sanitised to the highest standard.
This system delivers a rapid, direct, objective measurement of cleaning efficiency for our technicians. Hygienic status and risk is also measured, primarily by the analysis of organic product residues.
It allows us to run a test upon the completion of the sewage cleanup, to ensure the work has been carried out correctly.
Using the best technology can be a huge part of completing remedial work. But it is only beneficial if the technicians fully understand how and where to use technology and also how to interpret the results correctly. Our technicians can do all of this and will happily provide you with a detailed explanation, giving you access to the data and reports.
Our technicians wear the correct, full required Personal Protective Equipment (PPE). This includes rubber gloves and boots, overalls, face masks and eye protection. Each of our technicians have the relevant vaccinations to protect them against diseases associated with sewage, such as hepatitis B and C.
We are certified by the British Damage Management Association.
Regardless of when your incident occurs, we are on-hand to help 24 hours a day.
Our emergency response times mean we can mobilize and be with you within 2 hours.
Our all in one solution means we can repair as well as restore your property.
Safety First – It is imperative that you do not risk your health or the health of others when faced with a sewage spill. Sewage spills are highly dangerous and carry harmful pathogens which can cause serious illness or even death. Flood Doctor has a team of professionals that can deal with every aspect of a sewage clean up. However, there are things you can do whilst waiting for the Flood Doctor to arrive, only if it is safe for you to do so:
Sewage waste is water matter, such as faeces or dirty water which flows into your main sewage system, it is not the water that flows into your storm drain. Sewage waste is directed to local treatment plants so it can be made safe before being discharged into the environment. If you are unsure if the spill is sewage then give us a call and speak with one of our experts today.
Once members of the Flood Doctor team have carried out their remediation work and have made the area safe again, they will provide you with a hygiene certificate to confirm the work has been carried out correctly. Our experts can also help you to identify if there is anything to be done to help prevent the risk of a sewage spill happening again.
Sewage is wastewater and human waste that leaves homes, businesses and factories via toilets, drains and appliances. Sewage water also contains rainwater that has run off roofs and along roads into drains.
Our article ‘Sewage Explained’ provides further information on what sewage is.
There are a number of reasons why you might experience a sewage leak or back up. The most common causes are tree roots, faulty plumbing and blocked drains.
Tree roots grow in and around pipes, breaking them or completely crushing them, causing them to become blocked. Sewage water then has nowhere to go and backs up into homes and businesses.
It is important that the plumbing in and around your building is carried out by a trained professional. If it isn’t, it can lead to leaks or burst pipes.
Drains will easily become blocked if items are flushed down the drain that shouldn’t be, the most common being paper towels and sanitary products. The same goes for liquids poured down the drain, if you pour grease or cooking fat, these will solidify, causing pipes to become partially or completely blocked.
Our article ‘Common Causes of Home Sewage Backups’ provides more detail on the different causes of sewage backup.
Sewage spills need to be cleaned up immediately. Bacteria in sewage multiplies rapidly and therefore needs to be dealt with quickly. The longer a sewage spill is left the higher the chances are of cross contamination and it also increases the risk to the health of those people who come into contact with the spill.
With all types of flooding and water damage, it is important to act fast to mitigate the damage, therefore keeping remediation costs to a minimum.
Flood Doctor can be onsite within hours of your call, to deal with an emergency sewage cleanup.
This depends on the scale of the spill and the level of damage. Flood Doctor will complete a full site survey and risk assessment. They will then provide you with a quote and a timeframe of works to be completed.
This will again depend on the scale of the spill and level of damage. Once Flood Doctor has completed a site survey and risk assessment they will provide you with a quote, with a full breakdown of the works to be completed.
Flood Doctor will provide you with a certificate upon completion of the work being carried out. They will also provide you with a report detailing swabs taken before and after, which will validate the work they have completed.
Sewage water contains harmful pathogens (bacteria and viruses), chemicals and gases. Exposure to sewage can cause a range of health problems. It can cause skin and eye irritation, cramps, diarrhea, vomiting and headaches. Prolonged exposure can cause issues with the respiratory system and in severe cases, even death.
Take a look at our article ‘The dangers that lurk in sewage water’ for more information on the different types of bacteria and viruses found in sewage.
There are a number of signs that you can look out for that may indicate you have a problem with sewage in your property.
The most obvious sign is the nasty sewage smell, this can signal that the sewage isn’t flowing away from your property as you would expect it to.
Bubbling toilets and drains and slow draining water can also indicate that there is a problem in the pipework, this could potentially lead to a sewage backup.
You can not completely eliminate the risk of a sewage backup into your property, you can however take measures to mitigate the risk.
Due to how harmful sewage water is and also how difficult it can be to identify the level of damage caused, it is always best to call in the professionals. Flood Doctor specialises in all aspects of water damage and remediation.
Flood Doctor will complete a full site survey and risk assessment, using the latest technology, including the Hygiena EnSure Touch ATP Tester, Zefon Bio-Pump Plus Air Sampler and the MJI MAVIC 2 Pro Drone.
We will identify all aspects of the damage that has been caused and provide a sewage cleanup solution tailored to your situation.
We will then pump out any standing water, professionally clean and sanitise all affected materials and surfaces. Any items that cannot be salvaged will safely be removed and disposed of. We will then install our drying equipment. We use the Corroventa Supervision Remote Monitoring System which allows us to remotely monitor and control the drying process and also gives you visibility on the data and decisions we make.
All of this will be done at a time that is convenient to you.